Refund policy

CanspireMe Beauty Online Store - Return Policy

At CanspireMe Beauty, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help. Please take a moment to review our return policy:

1. Returns and Exchanges:

• We accept returns and exchanges within 30 days of the original purchase date.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2. How to Initiate a Return:

• To initiate a return or exchange, please contact our customer support team at support@canspiremebeauty.com with your order number and details.
• Our team will guide you through the return process and provide instructions on where to send your item.

3. Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a specified timeframe.

4. Shipping Costs:

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Damaged or Defective Items:

• In the rare event that you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a refund, including shipping costs.

6. Gift Returns:

• If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

7. Contact Us:

• If you have any questions regarding our return policy, feel free to reach out to our customer support team at support@canspiremebeauty.com.

Thank you for choosing CanspireMe Beauty. We appreciate your trust in our products, and we're committed to ensuring your satisfaction.

Note: This return policy is subject to change. Please check our website for the most up-to-date information.